12 Dec

Enterprise Content Management Expert in Indonesia

enterprise-content-management-system-illustration Enterprise Content Management System is a digitized content/information and document management process to support a company to fulfill and reach its goal of a business process. A company needs to manage its information/content effectively to increase its working productivity. Enterprise Content Management System capable of providing that process for a company. ECM, generally, strongly integrated with Document Management System (DMS).

Manage your content to be more OrganizedSecureEasy

Below are several examples of content/information and document related challenge in business :
  • The non-structured information or content related to the business process causes confusion. It also needs to be redone, wasting more time and effort.
  • Difficulty to find content/information based on date, the user, or content type.
  • It takes too much time to spread the information. In the worst case, the information even isn’t spread.
  • The storage at the office is incapable to contain the amount of content/information in a physical form.
To solve these problems, a company needs an integrated system that provides functionality.

Enterprise Content Management System  has these features/functionalities :

  • Document Management System (DMS): For handling a company’s or organization’s document,
  • Collaboration: Collaboration in the ECM can be facilitated through an online portal/website.
  • Workflow: Delegating a task to a certain user that is wanted and improving job efficiency.
  • Web Content Management: To manage, create, and deliver the content easily.
  • Record Management: Simplify the storing and searching for the content/information, which is considered important for a company or organization.
Enterprise Content Management System increases the information flow within the company that will improve productivity. ECM helps an organization to manage information and content into a more structured form. The benefits of using Enterprise Content Management System:
  • A structured content knowledge storing system,
  • Increase the speed and accuracy of the information distribution,
  • Improving productivity in office activities,
  • Minimizing the information/content lost,
  • Suitable for collaboration purpose,
  • Accessible from anywhere and anytime you need it,
  • Providing better control over the certain information/content access for a specific user, so the risk of information/content leak will be decreased,
  • Easy to trace the audit result of an information/content,
  • Simplify and speed up specific information/content searching processes.
One of the tools/systems of Enterprise Content Management System is Alfresco. Alfresco is the open-source licensed Enterprise Content Management System.

Alfresco as a Challenger in Magic Gartner Quadrant

In 2019, in the Gartner Magic Quadrant, Alfresco is in the same quadrant as challenger from other solutions like Laserfiche, SER, NewServer, etc.
Alfresco is equipped with a complete set of features that give solutions for the company’s information/content-related problems.

The Implementation of ECM System Features within Alfresco:

  • Advanced Search Functionality. Enterprise Content Management System can search based on the keyword or the essence of the information/content.
  • Easy to Use. Users won’t have problems using Alfresco, because it has a similar design to explorer (File Explorer on Windows and Finder on Mac), which they are using every day. Moreover, users can easily upload a document by using the drag and drop method.
  • Workflow Engine. Creating a task for a specific user for revision, review, approval, and disapproval purpose on information/content or document effectively.
  • Google Docs, MS Office, LDAP, and Active Directory Integrated.
  • Versioning. Adding the information/content or document version automatically and save the history log of that document version.
  • Role, Permission & Security Settings. We can add a specific permission setting on the information/content for specific users, using Enterprise Content Management System.
  • Collaboration Site. You can share documents, calendars, discussion, blogs, links, and datalist. With the Collaboration Site feature, you can easily spread the information faster and with better accuracy.
  • Expired Document Reminder. A notification will appear if it detects an expired information/content. Notification will be displayed through the main page dashboard of Alfresco or via email.
  • Integrate with other applications using CMIS Web Services.
  • Comment/Discussion Feature. Users can participate to develop an information or business process by using the comment/discussion feature.
Softbless has helped many company to manage their content to well organized, efficient by using Alfresco as ECM
Softbless is ECM implementation expert in Indonesia. Feel free to ask us and get the best deal about ECM Solution.

Contact Us

Email: info@softbless.com

Phone: +62-21-85918058 & +62-21-85918059

Mobile & Whatsapp: +62-811-221-305

Click here to Chat via Whatsapp : +62-811-221-305

13 Nov

Incoming Outgoing Letters

Incoming Outgoing Letters

Application for Incoming Outgoing Letters is an Electronic Service Manuscript System for creating, managing, reviewing and distributing electronically incoming mail archives. In managing the archives of incoming and outgoing letters it is usually done manually, namely by circulation of hardcopy or sheets of paper to request approval, inspection, disposition, search, change and so on.

Because everything is done manually, all of these activities cause various kinds of problems resulting in suboptimal work productivity.

Take advantage of the Application for Incoming Outgoing Letters so that the Management of the Electronic Service Manuscript Archive (TNDE) becomes ConciseSmoothProtectedPractical

Some of the problems that often occur in the management of incoming and outgoing mail records manually, are as follows: :

  • Difficulty finding out to what extent the review status of making outgoing mail. We can not quickly find out, the position of this letter has been approved by anyone.
  • Difficulty in knowing the history of the approval / disposition flow of a letter.
  • Examination and delivery of letters carried out manually, will take quite a lot of time.
  • Because using hardcopy, it is difficult to get approval from the official letter, for example if the official is in a meeting outside the office.
  • Access and search of official manuscripts of service which is quite time-consuming, because we need to come to the location of the archive, look in several file cabinets, and piles of stationery.
  • Difficulties of officials in tracking / tracking disposition of incoming letters
  • The high cost is due to the cost of buying paper, because it still uses hardcopy. Examples of causes for high paper costs: Photocopies of the document will be given to each copy recipient. The amount of hardcopy will also take up space, which can actually be used for more useful activities.

The difficulties above, can be overcome by an integrated system, which is a system that can be managed by incoming and outgoing mail. 

 

Incoming Outgoing Letters

Several types of letters handled in this system :

  • Internal Memo or Memorandum
  • Official memo
  • Minutes of meetings
  • Letter of invitation
  • Letters to outside agencies
  • Decree
  • Announcement
  • Circular letter
  • Warrant
  • Instruction Letter
  • Letter of Statement
  • Letters from other agencies
  • Other letters

Benefits obtained when using the Incoming Outgoing Mail Application are :

  • With just a few clicks, we can quickly get info about the status of the approval of the letter.
  • Easy to access and find out the history of approval and disposition of a letter. This system can be accessed anywhere, as long as the intranet or internet connection is connected to the system, so that it can do the assignment of incoming and outgoing letters wherever we are.
  • Users can receive mail quickly because it is online, there is no need for manual submissions.
  • Save money on paper purchases and mailing costs.
  • Officials can easily access this system, and carry out approval / disposition from anywhere, without having to standby at the office.
  • Officials can quickly track dispositions.
  • Users can search letters quickly using a number of keywords and parameters. The system is equipped with a search for incoming and outgoing mail based on the subject of the letter, the letter module, the decision of the letter, the category of the letter and the status of the letter, making it easier to search.
  • Simple in following up of letters received from outside agencies, because they have been provided by the system.
  • Making a letter in accordance with the format of the letter in general, so there is no error in the format or structure of the letter.
  • Work cycles become more efficient, because work is structured and organized.
  • Management of electronic records so that they are well organized.

Incoming Outgoing Letters Application is the right solution for managing correspondence to improve time efficiency so as to create success in your company. Softbless has an Outgoing Mail Application Application solution named E-Office for managing Electronic Office Texts..

E-Office is built using framework

Liferay dan Alfresco 

Liferay and Alfresco are included in the Gartner Magic Quadrant, in the same quadrant as solutions from IBM, Oracle, Laserfiche, etc. 

 

Softbless developed the E-Office Application with the Liferay and Alfresco frameworks. Liferay is a portal solution, and Alfresco is a Document Management System (DMS) solution for storing all related documents in one place. LIferay and Alfresco are solutions that have been included in the Gartner Magic Quadrant since 2011. Both are head to head competitors for similar solutions from IBM, Oracle, Laserfische, etc.

8 Nov

E-Office System

E-Office System

E-Office System is a correspondence system that functions to create, review approval of official manuscript documents. In managing company documents that are still manual processes, it takes printed documents and a collection of paper to make requests for approval, review, repair, and trace the required documents. Because the manual process, these activities cause several problems that can result in decreased work productivity.

Handle Outgoing Incoming letter more safeeasyfastefficient

The problems that commonly occur in the management of Company documents manually, including :

  • Due to hardcopy, if the relevant official is not present it will be difficult to obtain approval from the authorized official. It is difficult to know the status of outgoing mail, the position of the letter and the approval process cannot be known quickly and precisely. The search flow for company documents takes a long time, so it takes time to search the archive storage location, and find it in a file cabinet, or other collection of stationery. Relevant officials will have difficulty in tracing and disposing of letters.Checking and distributing documents is processed manually, so it takes a long time. The high burden for the cost of purchasing paper, because the document is still hardcopy. such as: The document is photocopied and distributed to relevant sections. Requires space for storage, it should be used for other useful activities.It is difficult to see the approval process or disposition of a document.

These problems can be solved by a system that works well together, namely E-Office.

E-Office system could handle these outgoing and incoming letters :

  • Announcement
  • Nota Dinas
  • Memorandum
  • Minutes of Meeting
  • Invitatation
  • Decision Letter
  • Request Letter
  • Instruction Letter
  • Letter of statement
  • Letter from other institutions
  • etc

Benefits :

  • Documents are made electronically well-organized and neat, with the aim that documents are easily seen, managed, found and reused.
  • The task will become easier, and the work will be completed more quickly and well structured and structured.
  • Making the format of the letter in accordance with general provisions, so that the invalid format and structure of the letter does not occur.
  • Simplified in making dispositions on letters obtained from outside parties, because the system already provides.
  • Users can easily find the letter through several keywords and indicators.
  • E-Office is equipped with a system of searching letters and company documents based on the name of the letter, the title of the letter, the contents of the letter, the type of letter and the condition of the letter, and the search process will be easier.
  • The disposition tracking process can be quickly carried out by relevant officials.
  • A user friendly system can make it easier for relevant Officials to log in to this system, in approval or disposition of letters from anywhere, without the need to be in the office.
  • No need to spend paper and send mail so it is more efficient.
  • Letters are sent online to Users, no need to be sent manually.
  • It's easy to see and get information about the approval and tracking process of a document.
  • Can be used anywhere, while the internet and intranet networks are well connected to the system, the use of E-Office can be done anytime and anywhere.
  • It's easier to get information about the approval letter, with one click.

E-Office System is an efficient solution in managing correspondence so that it can improve work efficiency and achieve Company progress. Softbless has the right solution for Corporate Document Management called E-Office which is useful for managing your Company's letters and documents.

Softbless built an E-Office System based on the Liferay and Alfresco frameworks. Liferay is a solution for portals, and Alfresco is a solution for Document Management System (DMS) that works by storing all related documents in one place. LIferay and Alfresco have been in Gartner Magic Quadrant since 2011. Liferay and Alfresco are in the head to head competitor category for similar solutions to compete with IBM, Oracle, Laserfische, etc.

Softbless has very competent experience and knowledge in handling business processes, in implementing E-Office System in Indonesia.
Our services include implementation, installation, customization, support and training for E-Office applications. Make us part of you in finding your Corporate Document Management solution with E-Office. Contact and consult what you need and immediately get information about the solutions we have.

Contact Us

Email: info@softbless.com

Phone: +62-21-85918058 & +62-21-85918059

Mobile & Whatsapp: +62-811-221-305

Click here to Chat via Whatsapp : +62-811-221-305

1 Sep

Alfresco Record Management (EN)

Record is different with Document, that why we need different approach to handle record. Record and Document Comparison:
Document Management Record Management
File structure changes overtime, built by users Rigid Classification scheme, defined by the organization
Created any time for any purpose Created as a part of a business process or transaction
Can edited as time goes on Once declared as a record, it must not change
Can be deleted any time by the users Disimpan untuk dipertahankan selama periode waktu Retained for predetermined time periods
Alfresco as Document Management System, also has module for Electronic Filing/Record Management. Some functionalities of Alfresco Record Management :
  • Retention & Disposition
  • Hold/Freeze, Transfer
  • File Plan : Create any categories
  • Handle electronic & non electronic Records
  • Record Search & Report
  • Audit Trail
  • Permission Setting
  • Metadata
  • Declare email as record
  • Integration with Alfresco Document Management System/Enterprise Content Management
  • Online Preview
  • User based Custom Functionality :
    • Metadata
    • Event
    • Disposition Steps
    • Search Result Fields
    • Role
 

2 Aug

Alfresco Indonesia Expert

Alfresco
Alfresco Indonesia Expert provide system that has a lot of features and functionality, such as the Simple Workflow functionality and Advanced Workflow, Simple workflow action will bring Approve / Reject on the content, as well as move the content to a specific space in accordance with the option Approve / Reject the selected user. Advance workflow while allowing you to attach the workflow directly to the content item and then set the content for other users to be reviewed. With advanced workflow workflow, the tasks according to the workflow is managed in-dashboard.
Enterprise Content Management System (ECM) is an application to manage and facilitate collaborative content creation owned by a company. Content here could be content (*. doc, *. xls, *. ppt), image, HTML, XML files, and other content types. In past, to take advantage of ECM requires large costs, a result that only large companies could take advantage of ECM. Alfresco is a new approach in usingECM. Alfresco offers an ECM system that has a cost that is not too large to be utilized by companies with different scales.
Alfresco Indonesia implementation includes two preconfigured workflows, namely: Adhoc Task (to assign tasks to a co-worker) and Review & Approve (to make the review and approval of content).

Alfresco Features :

  • Document Repository: manages documents currently active by the user.
  • Online Preview
  • Versioning: each version of the document can be tracked automatically by Alfresco. There is no need to manually rename a new version of a document.
  • Expired Document reminder for documents that have a validity period
  • Watermark
  • Multiple File Upload
  • Drag and Drop Upload
  • Integration with Scanner
  • Search Engines: for searches by certain categories and other parameters, and searches into the contents of the document
  • Discussion / Commentary: Certain documents can be a forum for discussion among users.
  • Security & Permission: Can manage anyone who can access documents and space in Alfresco. Space is an Alfresco term for Folders. Access rights can be: read, edit, view, create, etc.
  • Mobile apps support for iOS and Android
  • Audit Log: Track all user activities in Alfresco
  • Web Service: Integration with other applications via CMIS web service
  • Record management: managing archived documents.
  • Document categorization: Any existing document can be categorized into a document type, which will facilitate document management. For example a document can be categorized as: contract agreement, invoice, Curriculum Vitae, Minutes of Meeting (MOM), etc.
  • Custom Metadata: has multiple metadata depending on the type of document you have. Custom metadata example: document number, document date, document status, etc.
  • Collaboration Site: Sharing documents, Calendar, Discussion, blogs, links, Datalist
  • Workflow / Collaboration: Alfresco provides document approval / review facilities by multiple users, from simple workflows to complex workflows.
  • Check in & Check Out Document: Checking is the term in ECM when an Alfresco user wants to edit a document, so he / she is called checking in, storing the document in a local computer / laptop user. When a document is checked in by a user, another user can only view the document, can not edit. This is to maintain the consistency of a document. And if a user is already editing the document, then he will check out the document. Once checked out, a document can be freely edited by anyone who needs it.
  • Rules: A variety of rules can be applied to documents, for example if there is a new document in this space, then send an e-mail to a specific email address.
  • Ms Office / Open Office & Google Docs Integration
  • Integration with LDAP, Active Directory Integration

Why Alfresco Indonesia?

  • Robust, web based document management system. Because it's web-based, no installation required when users want to access Alfresco.
  • Easy to Use. Alfresco is very user friendly which encourages users to more quickly adapt to our system.
  • Built by the people who invented the concept of document management. One of the founders of Alfresco is John Newton, senior of Dokumentum, the first content management applications on the market. John Newton has a lot of experience in dealing with content management projects for large-scale companies.
  • Open source, open standards. Alfresco open licensed, which means no need to buy to try it, and a company can not be bound by any single vendor, and unlimited users.
  • a lower deployment cost. Open source licenses owned by Alfresco does not require Licensee fee.
  • Adaptable to the needs that are often changed. Over time, the requirements of an enterprise content management systems, frequently changing. With open source licenses, allows Alfresco to anyone in the company's customized to meet current needs.
Alfresco's quality could be seen from several awards earned:
  • Gartner Magic Quadrant 2009 for Enterprise Content Management, positioned in Visionaries Quadrant
  • EContent 100 Awards
  • Audemars Piguet and the European Tech Tour Association: Alfresco the "Next Gem Award", award for best new company
  • Linux Magazine (2008), one of Top 20 Companies to Watch
  • Business Computing Magazine: Editor's Choice Award
  • InfoWorld Bossie Award: Best of Open Source in Enterprise Applications
Softbless is an implementation service provider for Alfresco in Indonesia, covers : installation, configuration, customization, training and support, make us your partner in implementing Alfresco. Please contact us here to get more information about Alfresco.

1 Jul

Enterprise Content Management in a Glimpse

Enterprise Content Management or commonly referred to as ECM is a system used to capture, organize or manage content and documents involved in the business process. ECM manage content and documents in its entire life cycle, from creation, delivery, revision, published, and then finally archived.

ECM can be used at all levels of work (ranging from marketing, operation, human resources, finance and strategic levels). Moreover, ECM also has some helpful applications of the users dealing on an information.

Some of the most common features owned by the ECM system is: content / document versioning, document workflow, full text search, access rights, collaboration.

Several ECM system that has been widely known: Alfresco (Open Source licensed), SharePoint, Documentum, Open Text.

1 Mar

Alfresco Maintenance

Alfresco Maintenance
Alfresco Maintenance is an Alfresco maintenance service to fix bugs, add features and perform system checkups by Official Alfresco or third parties. Just like vehicles, Alfresco requires regular maintenance to run properly and minimize issues that will occur such as full memory, slow performance which will hamper productivity and even cause problems with greater costs.

Keep Alfresco RunningSecuredIn Max Performance With Softbless

The following are problems that occur due to not performing maintenance on Alfresco: :

  • There is no monitoring of database storage size and content size, so it is difficult to calculate when an upgrade is needed
  • It's hard to figure out why alfresco is slow to access
  • There are features that don't work and are difficult to fix because the internal team doesn't have much knowledge about Alfresco
  • Alfresco is prone to downtime which results in hampered productivity
  • There are no regular backups or the backup process often fails
  • It takes a long time to fix issues or to make custom development because lack of developer that understand alfresco
  • There is no transfer of knowledge or training provided to understand alfresco to the internal team
Softbless is an Alfresco Maintenance by third party service that has years of competence and experience. Companies can rely on Softbless to perform maintenance because it has complete documentation and uses best-practice methods.

Here are the benefits of using Alfresco Maintenance from Softbless :

  • Can monitor and provide reports on resources used by Alfresco such as CPU, RAM, Storage and JVM Memory usage
  • Provide any information that requires optimization or upgrades to improve Alfresco's performance
  • Fixed a feature that didn't work properly using a best-practice implementation
  • Minimize the occurrence of downtime with a long time
  • Run and maintain backup regularly
  • Create custom development and fix issues with complete documentation
  • Provide training for End Users and Alfresco Administrators with experienced trainers
Softbless as Alfresco Maintenance has been trusted by many satisfied clients from various industries
Alfresco has many useful features as a Document Management System application. See the full features of Alfresco by accessing the Alfresco page.
Softbless as Alfresco Maintenance offers System Checkup, Custom Development, Bug Fixing, Training and Support services professionally with best-practice implementation methods and complete documentation
We are aware that Alfresco has become an important part of your Company to increase productivity. Therefore, Softbless as Alfresco Maintenance offers implementation, configuration and consulting services in your company to keep productivity running smoothly.

Contact Us

Email: info@softbless.com

Phone: +62-21-85918058 & +62-21-85918059

Mobile & Whatsapp: +62-811-221-305

Click here to Chat via Whatsapp : +62-811-221-305

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