SHINE: Corporate Values of Softbless Solutions Our corporate value is known as “SHINE”. S: Servant Leadership H: Honesty and Respect I: Initiative N: Nimble and Agile E: Excellency Based on our corporate values (SHINE), we are committed to improve our service quality over high quality solutions for our customers. Following description will explain more about our corporate values: S: Servant Leadership - Every person is a leader - Serving the team, both for the supervisor or the staff - A Leader is a servant SHINE: Corporate Values of Softbless Solutions Our corporate value is known as “SHINE”. S: Servant Leadership H: Honesty and Respect I: Initiative N: Nimble and Agile E: Excellency Based on our corporate values (SHINE), we are committed to improve our service quality over high quality solutions for our customers. Following description will explain more about our corporate values: S: Servant Leadership - Every person is a leader - Serving the team, both for the supervisor or the staff - A Leader is a servant We believe that all the people are a leader for their own-selves. The leader should have servant characteristics. A higher position of the leader, the more responsibility they should apply for their service to another’s. A good leader is a leader who is listening to others. A good leader is a leader who will let the pint interest in developing their potency owned by their staff, particularly for their subordinate. The leader is a personal sample for their staff and built a feeling of unity. H: Honesty and Respect - Creating an honest environment - Honesty is a core value of the organization - We treat others with dignity and compassion, both on a supervisor or other staffs. - Openness in accepting/ giving recommendation and suggestion. - Collaboration on the basic of honesty and respect - Staff is the company best asset. We put our business environment in the way of honesty and respectful in everything we do. In all aspects of our activity, we are committed to bring honesty and respect value to all the people. We believe that, all the staff are having their own potency, honor and respected properly. In showing our respect, we believe that we will able create a good relationship with each others. Every opinion, whether it comes from our customers, staff, or our partner will be considered as our attention to gain customer satisfaction and objective of the company. Realizing our commitment, without any a good teamwork, we will not be able to offer best value to our customers, hence, regarding to honesty and respect are a must for our teamwork. We consider treating our customer equal to a business partner. Without any our teamwork or staff, we are nothing, particularly in fulfill our customers needs. Consequently, we are honored and respectful our staff as a company best asset. I: Initiative - Having initiative for continuous improvement - Dare to take challenges to innovate - Having initiative on professionalism and competitiveness. Having a continuous process on technology improves; we are initiated to improve our technology in creating a high quality product for our customer. In addition, we are also to have creative and initiative characteristics supporting our product, particularly to challenge the problems. Initiative on upgrading staff competition has continuously performed in our company, such as periodically training our staff to support their daily job activity. N: Nimble and Agile - Nimble and agile in daily activity - Responsive on recommendation and suggestion from our customer - Flexibility in adopting new technology and latest tools Having a strong response and positive to market movement, then we are ready to challenge a competition to create what are our customers needs. We are also having nimble and agile characteristics on any threat and opportunity on market condition. All recommendations and complaints of our customer are handling and highlight by management as soon as possible. The principle of creating opportunity in market condition are implemented in nimble and agile, hence, we are establishing an opportunity based on challenge and uncertainty risk to our company. E: Excellency - Excellent product for excellent service - Continuously on creating an excellent product for customer satisfaction - Today is better than yesterday - There is no time off to become excellent company - Professionalism and Teamwork produce excellence - Keep raising the bar We are highly supporting on excellent values through attention our final product and customer service provided to our customers. We always put best foot forward in excellent, high quality and excellent product as our effort, and best service to the customer. We believe that, nobody is perfect; therefore, we keep our effort to create a better action than yesterday. There are no a break and time off to become an excellent, especially providing a quality products and best service. We keep to handling our activity to be better than yesterday. Focus to our customer needs, openly, honestly and work hard at building lasting relationships will support us to become excellent. That improvement will help us to keep raising the bar.