SugarCRM Professional has been selected as "Best Open Source Solution" by the Software & Information Industry Association (SIIA) 2009 CODiE Awards. SugarCRM provides a web-based CRM system, which can be used by companies to manage the entire relationship with the customer/client.
 
Various awards, achieved by SugarCRM in the year 2009 :
 - ISM Top 15 SMB CRM Award - SugarCRM 5.2 was selected as one of the Top 15 best CRM system in the category of small medium business
 - Customer Interaction Solutions CRM Excellence Award
 - Stevie Awards for Sales & Customer Service
 - Intelligent Enterprise 2009 Editor's Choice Awards