SugarCRM has just announced the release of their latest version, Sugar 6. With the release of this version, SugarCRM tries to make the CRM system easier and more flexible for their users. In fact, many users do not understand how to operate this system. The main reason lies in the complexity and the least experience of the users themselves. This release will...
Although Open Source CRM (Customer Relationship Management) has existed since a few years ago, but still many companies are hesitant to try to use them. This is mostly due to the wrong perception of open source, such as that the open source systems are less powerful or less reliable than proprietary systems, also that open source does...
Softbless Release Indonesian Language Pack for SugarCRM . It's tested with the latest stable version 5.5.4 SugarCRM Community Edition. Please download and try it on your SugarCRM. This translation project can be viewed at http://www.sugarforge.org/projects/bhs-indonesia If you find bugs or want to give improvement to this translation please contact us at info@softbless.com or here . Your contribution would...
The salespersons and marketers often have different views on the CRM(Customer Relationship Management) system . There are groups who say that the primary function of the CRM system is to help them manage marketing daily activities. But there are other groups who argue that the system's main function is more to how we build relationships with customers/clients. If...
When it came the time to select the right Customer Relationshop Management (CRM) for your business, it is important to understand all the benefits of an integrated CRM system before starting the selection process. CRM is more than just a product, CRM is a philosophy. When your company decides to implement a CRM system, there...
Benefits Using CRM Software Customer Relationship Management (CRM) software has become very popular over the past few years. This is due to many people have better understanding what exactly the CRM software, its benefits and how to use it. The Use of CRM software provides many benefits for the company. Managers can use this software to monitor customers, marketers and their salesperson. Companies can manage...
There is a common misconception that CRM software is an application that simply recording customer names, other personal data, and phone numbers. This assumption is not correct. CRM software has more benefits than just to store contacts and remember people's names and numbers only. Customer names, phone and fax numbers, email addresses and home addresses can also be stored in...
Currently, customers/clients is very powerful. Thanks to the growth of the Internet, comparing the company and move from one company to another becomes easier with just one mouse click. However, research has found that customers expect something more reliable than ever. Relationship with customers is the company's most valuable asset -more valuable than anything. Or we...
The success of CRM implementation is not only about technical things. Even more important is how to approach the end user (division sales, marketing, support), and socialize the CRM from the beginning (before the implementation stage). So the rejection of the end user could be decreased. In order to successfully implement CRM, especially to be appreciated from the end user, company...
Customer Relationship Management (CRM) bukan hanya sebuah konsep atau sistem, melainkan strategi bisnis dengan tujuan untuk memahami, mengantisipasi dan mengelola kebutuhan dari organisasi dan pelanggan yang potensial. Secara ilmiah telah dibuktikan bahwa cost untuk mengakusisi customer/klien baru jauh lebih besar dibandingkan cost untuk mempertahankan customer/klien yang sudah ada. Di sinilah peran CRM sangat menentukan untuk membina hubungan bisnis dengan para customer/klien yang sudah ada...
