SugarCRM
has just announced the release of their latest version, Sugar 6. With
the release of this version, SugarCRM
tries to make the CRM
system easier and more flexible for their users. In fact, many users do
not understand how to operate this system. The main reason lies in the
complexity and the least experience of the users themselves. This
release will give priority to enhancing the user experience by offering
a cleaner system, equipped with new larger buttons and symbols that
allow users to more operate this system easier and obtain the required
information. Basically, this release is more aimed for CRM to be more
flexible and comfortable fit with the needs of users than if the user
spends a lot of time to understand the complexity of UI and everything
in it. They have achieved this by focusing on a menu option that is
easier to use.
This new release also enables Sugar users can easily access the
information through such social networking site Twitter, LindkedIn and
other data sources through CRM. This makes SugarCRM
more social than ever before.
According to Clint Oram, deputy assistant director of production and
the founder of SugarCRM, the focus of Sugar 6 located on the experience
of its users. Among the changes to the latest version, there is a
simpler design where the menu has been moved to the top. Menus located
at the top of the page including a frequently used, and specific to
SugarCRM Professional and Enterprise versions are supported by AJAX,
that provides the user with a drop-down menu interface.
All this reduces the number of clicks or keystrokes on Sugar 6. For
example, in the previous version of Sugar 5.5, which was launched last
year, doing a search is a complicated process. Now, Oram said, rather
than bringing users to a separate screen as a whole, the system
contained in the Global Search Sugar 6 offers an overlay with the
search results. With this system, users can remain on screen that
they’re doing, and still can do a search to see other information
without having to get out of the navigation system.
The performance of search systems have also been optimized by Sugar 6
so that search results can be displayed more quickly.
Reference:
http://www.cloudave.com/link/sugarcrm-releases-sugar-6-and-ties-up-with-cloud-vendors
http://www.ecrmguide.com/article.php/3876301